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Change a booking

How to modify or cancel a booking

  1. Go to the Help page, or to the Trips page
  2. Select 'Change or cancel', and the booking to modify. Then, submit.
  3. Our customer care team will take care of it.
For the fastest response, call us. You can do so directly from your mobile app – and be ready with your booking details and new dates/times.

Pay for hotel stays

How to pay for hotel stays

There are two ways you can pay for hotels:
  1. Pay at the hotel.
  2. Pay in advance.
Find out more about what your travelers need to do in each scenario.
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