Why choose Perk over Egencia?

If you’re on the hunt for your next Travel or Expense Management Solution, there’s a high chance you’re looking at solutions like Egencia. Choosing a solution that’s s right for your business needs has never been more important. Let’s take a deep dive to see how Perk can help.
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Why the UK’s leading companies choose Perk

Flexitravel Refund Cost
Cancel anything, anytime
Protect your plans with FlexiTravel: all bookings are cancellable, including non-flexible fares and rooms, at ~40% cheaper than airline flexible fares.
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VAT-ready invoicing
Perk consolidates travel spend into clean, itemised, fully HMRC-compliant invoices. Finance teams can reclaim VAT on hotel spend, automate invoice collection for free, capture savings, and reduce human error.
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UK-based support
With teams on ground across England, we’re close to our UK customers, bringing local knowledge, faster response times, and a dedicated point of contact.

3 Main reasons why customers have chosen Perk in the last year

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7-Star, 24/7 customer service
No bots here, just hard-working humans looking after your traveling employees; every step of the way.
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Industry-leading inventory
From rail tickets to hotels or flights, Perk’s inventory is hard to beat by the likes of Egencia and many other TMCs
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No hidden fees
You’ll have a crystal clear idea of what you’re paying for, when you pay for it—with no hidden costs. Absolutely no implementation fees!

Perk Comparison Table

Taken from the  Capterra Comparison Table , July 2025
Perk has a huge corporate travel inventory

Perk has a huge corporate travel inventory

Perk’s inventory is tough to come by anywhere else – you’ve got access to a huge selection of transport and accommodation options. Inventory coverage includes Airbnb, Expedia, Trainline and more, enabling simple and secure booking. Perk can also store your data preferences and loyalty points to be used whenever you need them. One user was delighted that you can also filter hotels by loyalty programs too.
Mann in Businesskleidung steht am Bahnsteig und schaut auf sein Handy.

Perk wins with its highest-rated customer support

Perk’s in-house customer support team is on-hand every minute of the day to help your team overcome anything that may come up along the way. The team is reachable via the Android or iOS app chat option, phone, or email. Customers say the team “are very helpful! They follow up on your trips and save you time!
Unfortunately, Egencia does not boast the same well-rounded customer service that you want from a travel management company. Their customer service has been reviewed as “terrible,” and finding “a good customer service rep is rare.
Truly flexible travel with FlexiTravel

Truly flexible travel with FlexiTravel

FlexiTravel allows users to get 80% of their trips refunded onto a credit card or as travel points in the platform. Travelers can cancel up to 2-hours before departure. In a world filled with uncertainty, you should be able to cancel your trip, no questions asked—and FlexiTravel allows just that. 
Egencia cannot quite offer the same flexibility when it comes to canceling trips. In some cases, bookings are non-refundable, or may only be done over the phone. At best, you’ll need to cancel 24-hours in advance, as is the case with their Hotel Flex Policy.
Perk offers total transparency with fees

Perk offers total transparency with fees

Perk uses simple and easy to understand pricing – no hidden fees at any point. That means you can be absolutely sure of what you’re paying with Perk. Plus, you only pay when you travel—no surprises.
“Hidden fees and hassle” are not what you want from your travel management software’s pricing plan. Hidden costs make it impossible for your finance team to forecast accurately.
Some customers are also unhappy with how Egencia's fees show up as separate charges on credit card statements, making business travel accounting and expense reports a nightmare.

Looking for more?

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Travel & expense reports
Dive into the data and constantly optimise your travel spend with Perk’s built-in customizable expense reports.
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Integrate with expense management tools
Already using an expense management tool? Perk integrates with many popular tools like Divvy, Expensify, Payhawk, Yokoy, and more.
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Carbon offsetting
Offset your business carbon travel emissions with Green Trip. This Perk solution adds an average 0.9% extra to any trip booked and contributes the donation to a carbon offset project on your business’s behalf.
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VIP Experience
Give your business travellers the executive experience they deserve with a curated collection of hotels, complimentary wellness treats, free upgrades, and more.
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Speak to a travel and spend expert

Want to know how we can take your business travel and spend management to the next level? Schedule a live, personalised demo with a Perk expert to find out.

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