How Nortal delivers smarter, seamless travel & events management, with Perk

Who is Nortal?

Nortal is a global technology consultancy that partners with public and private-sector organizations to drive digital transformation. Founded 25 years ago in Estonia, Nortal has grown into an international company with operations across the Americas, Europe, the Middle East, and Africa. Their expertise spans software engineering, management consulting, and cloud solutions—making them a trusted partner for complex, high-impact projects.

With employees collaborating across borders, business travel is an essential part of Nortal’s culture of partnership. Face-to-face interactions—whether for workshops, client delivery, or relationship building—remain a cornerstone of how Nortal creates value for its clients.

A forward-thinking company seeking a unified travel solution.

As Nortal expanded, so did the scope of its travel needs. The company sought a centralized solution that could bring consistency to booking processes, provide a unified global view, and deliver integrated data insights. Sustainability was also a priority—measuring and managing carbon footprint had become a key focus for the future.

Most importantly, Nortal wanted a platform that balanced structure with flexibility, empowering employees to book confidently while giving the business a global perspective.

“We were looking for a scalable, centralized solution that still allowed employees the freedom to book what they needed. For us, Perk struck the right balance.”

Jenny Inkeroinen, Global Process Owner at Nortal

One trusted solution across all geographies

Perk stood out as the right partner. The platform integrates seamlessly with Nortal’s systems, supports global operations across multiple currencies, and offers real-time visibility into travel activity. Nortal also valued the ability to access competitive rates, benchmark costs, and enhance traveler safety—all supported by 24/7 customer care.

Implementation was swift and smooth. From harmonizing travel processes across business entities to integrating HR and accounting processes, the setup took only a matter of weeks. Employees found the platform intuitive and easy to adopt, with training supported by Perk’s dedicated account management team.

"The account manager was very supportive, and the technical implementation took only a week or two. It was very, very fast for us."

Jenny Inkeroinen, Global Process Owner at Nortal

“From an employee’s perspective, the platform is very intuitive. If you’ve ever booked personal travel, the experience feels familiar and easy.”

Evelin Roasto, Head of People & Culture – Estonia at Nortal

Enhancing employee experience and efficiency

By choosing Perk, Nortal has been able to streamline travel operations and ensure peace of mind for employees. Around-the-clock support means travelers always have access to expert assistance while on the road.

The efficiencies gained have been significant—Nortal has reduced administrative effort across its travel program and achieved savings of more than 10% of annual travel spend in the first year.

“After more than a year using the Perk Travel solution, we know we can really trust this system. It runs smoothly without us needing to monitor it, and Perk assistance is always there when needed.”

Evelin Roasto, Head of People & Culture – Estonia at Nortal

Safe, smart, and sustainable travel

Traveler safety is a top priority at Nortal. With Perk, employees receive automatic updates about disruptions or delays, and managers have real-time visibility into who is traveling and where. This proactive oversight ensures quick, informed responses when plans shift.

Employees also appreciate peer-driven insights, such as being able to see where colleagues have stayed, making it easier to choose accommodations with confidence.

“What I value a lot is that I can see hotels where colleagues have stayed before, so those work as references when needed. Very useful—I like it a lot.”

Evelin Roasto, Head of People & Culture – Estonia at Nortal

A unified, data-driven travel program

Perk has transformed Nortal’s travel program into a streamlined, data-rich process. Built-in travel policies simplify compliance, while automation reduces the need for manual oversight. Local teams are empowered with more autonomy and self-sufficiency as off-hours travel concerns are tackled by Perk’s 24/7 customer support, and onboarding new business entities now takes a fraction of the time—an important advantage for a fast-growing company.

Analytics features have also enhanced financial planning. Travel data flows directly into Nortal’s systems, making forecasting and reporting more efficient.

“Onboarding new entities is much faster, which matters for a fast-growing company like Nortal. This harmonization has brought our internal teams closer together. Now we have a unified perspective on travel management across the company.”

Jenny Inkeroinen, Global Process Owner at Nortal

Smarter, Simpler Event Logistics for Nortal

For Nortal—an organization built on global collaboration—bringing people together in person isn’t optional, it’s essential. But coordinating travel for large internal events like the Growth Summit had become a heavy administrative lift. With spreadsheets, manual follow-ups, and no unified system, event coordination generated hours of shadow work that pulled focus away from strategic planning.

Before Perk Events, gathering travel information required chasing attendees individually and maintaining fragmented spreadsheets.

“We were managing everything in spreadsheets and chasing people for basic travel details. It drained so much time that should have gone into the event itself.”

Ethel Allik, Group Event Manager, Nortal

When Group Event Manager, Ethel Allik, stepped into organising the 80-person Growth Summit on short notice, she inherited this manual process. Visibility was limited, timelines were tight, and collecting flight details became a time‑intensive task that slowed overall momentum.

Nortal turned to Perk Events to streamline logistics and centralize attendee travel. From invitations and event information to empowering attendees to book their own flights, the platform replaced manual admin with automated, organized workflows.

“We were managing everything in spreadsheets and chasing people for basic travel details. It drained so much time that should have gone into the event itself.”

Ethel Allik, Group Event Manager, Nortal

When Group Event Manager, Ethel Allik, stepped into organizing the 80-person Growth Summit on short notice, she inherited this manual process. Visibility was limited, timelines were tight, and collecting flight details became a time‑intensive task that slowed overall momentum.

“With Perk Events, I no longer had to ask everyone individually about their flights—the platform did the collecting for me. It instantly removed hours of admin.”

Ethel Allik, Group Event Manager, Nortal

The centralized view proved especially valuable when travel disruptions struck. During a major airport strike, Perk Events made it easy to see which attendees were affected and needed rerouting. “When the airport strike hit, Perk Events showed us exactly who was affected. That visibility helped us act fast instead of scrambling.”

Beyond reducing admin, the platform gave Ethel clarity and control she hadn’t previously had. “Having everyone’s travel plans in one place gave me complete clarity. I could finally focus on running the event, not tracking people down.”

By removing shadow work and creating a smooth, centralised workflow, Perk Events allows Nortal’s event teams to focus on delivering meaningful, high-impact experiences—not managing the logistics behind them.

A smooth, trusted way to travel

For Nortal, Perk has delivered exactly what they were looking for: simplicity, trust, and a partner aligned with their growth ambitions. The platform has reduced complexity, empowered employees, and provided valuable insights that strengthen both efficiency and employee experience. Looking ahead, Nortal anticipates that their travel needs will continue to evolve—and they feel confident that Perk will evolve with them.

“The partnership has helped us build structure while staying adaptable. We feel that Perk listens to us, understands our needs, and keeps improving.”

Jenny Inkeroinen, Global Process Owner, Nortal