:format(webp))
How Perk helped Shopware AG scale their business travel program
Shopware AG is a leading open-source e-commerce platform that empowers businesses to build and manage their online stores. Headquartered in Schöppingen, Germany, the company offers both cloud-based and self-hosted solutions for small, medium, and large enterprises.
With offices in both Germany and the U.S., Shopware AG’s sales team frequently travels to meet with prospective clients and deliver in-person demos.
Their employees also attend events and customer meetings, and the company regularly brings remote team members from countries like Poland, Scandinavia, and Portugal to their campus. This includes onboarding new hires with two- to three-day visits to the Schöppingen office.
With more than 300 travelers each year and around 100 business trips per month, Daniel Kemper, Accountant at Shopware AG, explained that their previous travel management setup couldn’t keep up. The company needed a more modern and scalable solution.
Perk Helped Shopware AG Scale Travel Operations Alongside Company Growth
Initially, the finance team managed all travel bookings manually using various platforms. But over time, this approach created an overwhelming workload and offered no support for travelers outside of business hours.
Recognizing this wasn’t sustainable, Shopware AG chose Perk for two key reasons: it offers a large inventory of flights and accommodations across the EU and a much stronger travel management platform. With Perk, the company has been able to automate time-consuming tasks and focus on higher-impact work.
For instance, Perk’s advanced reporting features let the events team create “events” helping them track smaller gatherings that don’t require their own cost centers. They also use Green Trip — Perk’s carbon-neutral travel program — along with its emissions dashboard to support their sustainability goals.
Self-Booking and Integrations Save the Finance Team Significant Time
“Everyone who’s used both our old travel system and Perk prefers Perk — hands down,” says Daniel. “They can compare train and flight options, times, and prices all in one place. It’s a one-and-done process.”
For traveling employees, booking travel is now much easier. Before, choices were limited. Now, they can filter by their own criteria and choose the option that fits best.
Daniel and his team especially value Perk’s seamless integrations. They’ve connected Perk with Slack and Bamboo HR — so employee and traveler data is synced automatically. No more juggling Excel spreadsheets. This was a major factor in choosing Perk.
Reliable and Proactive Support — Not Just in Emergencies
Perk’s commitment to customer success goes far beyond emergency response. With 24/7 support via phone, chat, and email, and dedicated account managers, the company ensures reliable assistance year-round.
Daniel has experienced this level of service since day one: “Our account manager and customer care team have been incredible. We have regular check-ins where we’re updated on new features — as a tech company that’s always looking to innovate, that’s really valuable.”
He also praised Perk’s solution-focused approach and shared how Shopware AG was one of the first companies to benefit from native-language support in German. This gave employees peace of mind knowing they could get help in their language when it mattered most.
:format(webp))