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How ManoMano moved from manual processes to a streamlined solution for corporate travel
Frustrated by time-consuming and costly antiquated workflows, ManoMano wanted a more modern solution for its business travel
Founded in 2013, French B2C e-commerce platform ManoMano is the largest online European marketplace specializing in DIY, home improvement, and gardening products. They operate in six markets—France, Spain, Belgium, Italy, Germany, and the UK—with over 5000 merchants offering more than 19 million products. In 2019, they launched ManoManoPro, a dedicated B2B service providing tools and supplies to trade professionals.
With two offices in France and one in Spain, ManoMano's staff travel program covers business trips to industry events, opportunities for remote employees to connect in person, and sales visits to clients and vendors.
In 2024, ManoMano had over 450 staff members whose corporate travel needed to be managed. They had tried other travel management software but found that it created further complications, inflating costs and adding unnecessary work.
Simplifying business travel bookings
After partnering with Perk, getting bogged down with laborious processes was a thing of the past. Jordan and the team at ManoMano found they were up and running in no time with an all-in-one platform at their fingertips.
In the last year, ManoMano employees made around 161 business trips every month. Thanks to Perk's extensive inventory, corporate travelers can quickly find and compare transport and accommodation options. Plus, thanks to integrated company travel policies, Jordan can always be sure his corporate travelers' itineraries are compliant.
Increased compliance and autonomy
By integrating travel policies into the booking process, business travelers can secure the best price for their preferred accommodation and transport, thanks to automated approval processes.
If any bookings require out-of-policy arrangements, these are flagged to management for approval. This streamlined process saves time, reduces unnecessary travel spending, and significantly enhances travel policy compliance.
No more mind-numbing manual tasks
But it wasn't just the booking of business trips that had been causing the team headaches in the past. Previously, manually inputting data to update individual travel accounts was a large and challenging task for Jordan and his colleagues.
But thanks to Perk, they now have a system designed to optimize every step of the corporate travel process. Automation and integration with other software tools have made keeping track of each employee's travel more efficient, relieving the team from the burden of manual tasks and providing more detailed reporting.
The team was also better positioned to take advantage of industry perks. In the past, employees often forgot to take advantage of different train, plane, and hotel membership programs and missed out on benefits. Perk's integrations automatically register travelers' plans against their loyalty programs, so collecting points and utilizing partner discounts is effortless.
Compliance with sustainable practices and corporate social responsibility (CSR) is crucial to ManoMano. Perk's in-depth travel data reports make tracking these elements straightforward. With new data at their fingertips, Jordan can quickly adjust company policies to further ManoMano's eco-efforts.
Bespoke business travel support
At Perk, our specialized customer service agents go beyond troubleshooting travel issues. Our travel experts are available 24/7, 365 days a year, via phone, chat, and email, and Jordan has found the team very responsive in resolving any issues that arise.
In addition to this support, Perk provided ManoMano with a dedicated account manager who analyzes the company's travel data and identifies strategies the team could implement to meet their company goals.
Supervising corporate travel is now stress-free
Since using Perk, Jordan has noticed a significant increase in efficiency. No longer a never-ending to-do list, Perk has reduced Jordan's travel management workload by 50%.
By freeing up Jordan and the ManoMano team's diaries, they can prioritize other business tasks to maximize return on investment (ROI).
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