- Nearly a third of workers still submit expenses manually by email or spreadsheet
- Those using manual expense workflows are more likely to regularly misrepresent expenses (24%) than those using a dedicated tool
- The average annual value of misrepresented expenses per employee is $330 in the U.S.
"Most expense tools are built to review spend after it happens. By then, finance is in cleanup mode, chasing receipts and correcting claims that should never have been submitted. The smarter move is to shift the intervention point earlier. Build policy into the booking flow, match receipts against real-time card data, and make compliance the path of least resistance. When the system is built that way, there is less room for error, claims arrive cleaner, and finance gets back to work that actually moves the business," said Nikita Miller, Chief Product Officer at Perk.
- Build a foundation that doesn't rely on the receipt: 66% of employees either have no corporate card, or work in organizations where cards are restricted by seniority or function. By expanding card access, the transaction becomes the record, and the receipt becomes confirmation of something that already exists.
- Remove the friction that creates the justification: 42% of employees don't claim small legitimate expenses mainly because the effort is not worth it. That unclaimed spend matters beyond cost recovery: it is one of the most common reasons employees give for misrepresenting expenses elsewhere, a way of evening things out.
- Implement proactive guardrails: Integrating cards into the expense architecture enables catching inconsistencies even before the expense occurs. Spend limits cap what each card user can spend, and category controls restrict specific types of spend.