:format(webp))
How Nord Security simplified, scaled, and saved on travel management with Perk
Nord Security, a global leader in cybersecurity and privacy solutions, faced rapidly increasing travel management demands when two key events aligned: the lifting of COVID-19 restrictions alongside the fast expansion of the company’s workforce.
During this surge in business travel, the procurement team went from managing between one and five trips a month to more than 60 — with this number only growing. With around 1,900 employees spread across offices in Lithuania, Poland, Germany, and the Netherlands — along with a growing remote workforce — this increase in demand highlighted the cracks in their existing travel management process.
Renata Jasiūnienė, Lead Procurement Specialist at Nord Security, explained how depending on a travel agency — with constant back-and-forth communication and no centralized process — was incredibly inefficient for managing business-critical travel such as sales meetings and partner visits.
They knew they needed a more modern travel management solution — one that was flexible, dependable, and robust enough to keep pace with their significant growth and growing travel needs.
To keep pace with their rapid growth, Nord Security chose Perk for smarter, simpler travel management
Using the travel agency meant the procurement team had to handle each booking and act as intermediaries to ensure everything went smoothly.
Renata explained how the process became a never-ending cycle; employees submitted travel requests to her, she passed them onto the agency, and then employees would submit new requests, such as changing flight times — starting the process all over again. There was no centralized process and no clear travel policy visibility.
Nord Security needed a travel management solution that would scale with them — not restrict them. And everything changed when Nord Security began using Perk. Employees use the self-booking platform to organize their own travel bookings, reducing the time spent on time-consuming booking chains, and helping them focus on business-critical responsibilities.
Perk’s traveler self-booking, advanced reporting, and third-party integrations saves Nord Security valuable time while increasing flexibility
Renata explained that the freedom for employees to book their own trips is important, and how they’re happier with a bigger inventory to choose from. “They’re happy with the options they have with Perk. They can clearly read reviews and see pictures of hotels — and having everything in one place makes it much easier to choose”, she says.
While employees have more flexibility and freedom, Perk’s centralized platform has helped Nord Security maintain stronger budget control. With travel policies built directly into the system and fewer invoices to manage, Perk’s detailed reports empower the team to analyze spending patterns, understand where money is going, and identify areas for better value — ensuring they stay within budget.
And as the company’s workforce continues to evolve and expand, managing each employee’s travel details has become much easier. Previously, employees had to be added manually, but Perk’s integration with Nord Security’s HR system has simplified the administrative workload.
Plus, the integration process itself was seamless. Renata said, “We didn’t even need the technical team to help us integrate our HR system with Perk. It was so easy.”
Thanks to the ongoing and proactive support from Perk, the procurement team no longer needs to be on-call 24/7
Renata shared how Perk’s customer care and account management teams have helped significantly reduce her workload. “I no longer need to be a 24/7 support group all on my own”, she said. Since implementing Perk, employees are confident reaching out to Perk’s customer support team, unlike when they were using the travel agency. Now, they can travel with peace of mind, knowing support is available no matter which time zone they’re in.
Plus, Renata knows she can rely on Perk’s 24/7 support. Whether it’s after hours or on weekends, she can always count on getting the help she needs.
Renata also appreciates how their account manager keeps them informed of new features that could benefit the business and help improve their processes. She said, “All of Perk’s teams are very supportive. If you add a new feature, we know about it and we know about the product roadmap. We adapted the platform to our needs, but we still feel the support that Perk gives us beyond implementation.”
:format(webp))