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Stop managing travel and spend. Start running it.

08 May 2026 · 7 MIN READ

Most companies run work travel and spend the same way they always have: a booking tool here, an expense app there, and a card program stitched together somewhere in between. 

It works. Until it doesn’t.

Look closely and between the seams, there’s friction everywhere. Finance teams reconcile across multiple systems. Travelers re-enter data repeatedly. Approvals sit in one system while receipts sit in another. Policies are enforced inconsistently across platforms, usually after the money's already spent. And month-end becomes a nightmare.

None of it is broken enough to stop the business. But all of it adds up to a significant amount of work that nobody was hired to do.

Employees spend an average of 7 hours a week on shadow work — the work behind the work. Fragmented travel and expense tools are one of the biggest contributors. The Cost of Shadow Work (September 2025), a Forrester Consulting study commissioned by Perk

The fragmentation problem

Here's what fragmented travel and spend actually looks like in practice.

An employee books a flight. The booking sits in their travel tool. They check into a hotel — the card fails at the desk, the hotel charges their personal card instead, and nobody in finance finds out until a reimbursement request arrives two weeks later. The per diem is pulled from a spreadsheet and manually applied when the expense report comes through. The approval goes to a manager who can see the expense but not the booking. And finance closes the month using a spreadsheet that pulls from three different exports.

Every handoff is a potential error. Every system switch is time lost that could have been spent on real work. And every policy gap is a compliance risk that undermines the finance team’s ability to control company spend.

This is particularly true in multi-national companies, where corporate card programs often add even more complexity. Some employees may have cards that integrate with the expense tool, others might use personal cards and then submit expenses after the fact (can’t let those points slip away, right?), and the rest are on company card programs that don’t talk to your expense system.

“There was a lot of manual work. People booked flights and hotels separately, then turned to the finance team to sort it out. There was no visibility, no consistency, and no way to scale it.”Sören Heise, VP of Financial Planning Europe at Fabletics
Read Fabletics’ story

According to our research with Forrester, the average company manages travel and spend across three to four separate tools. Each one comes with its own contract, its own dashboard, its own integration and its own version of the truth.

That’s not just expensive, it’s a perfect storm for shadow work at every level of the company from the finance team trying to piece everything together to the teams navigating a patchwork of tools just to get from A to B.

What changes on one platform

When travel, expenses, and cards run on the same platform, policy is enforced before money moves, not weeks later in an expense review.

It comes down to having a single data layer with every booking, receipt, and transaction in one place.

That means there’s just one source of truth, unlocking the ability of AI to deliver true automation across the entire process.

It means there’s just one place to control spend. You can set policies once and enforce them at every stage from searching for a trip to submitting expenses.

And it means there’s just one tool. So finance teams have one place to access everything they need. Teams have just one place to book and manage travel, upload their receipts, and submit their expenses. Nothing gets lost between the seams.

Here’s some of the benefits of bringing travel, expenses, and cards into a single platform:

  1. Real control over company spend

Out-of-policy flights are flagged in the booking flow, not in the expense review weeks later. Card controls block unwanted transactions at the point of sale. Approval workflows apply to the whole trip, not just the expense report at the end.

Modifications all go through the same workflow, too. Whether it's a new booking or a change request, no approvals sit unread in a separate inbox that somebody forgot to check.

The end result is better control over company spend, less chasing, fewer exceptions and less time reviewing every single line item.

  1. Shadow work eliminated everywhere

When travel and expenses are on the same platform, a booked trip instantly becomes an expense record. Card transactions are matched to receipts automatically. Per diems, allowances, and mileage are automatically calculated based on the trip details, so there’s no painful back-and-forth just to ensure people have what they need.

By the time a trip ends, most of the expense report is already done and the data is all perfectly ordered. There’s no copy-pasting from one platform to the next, no re-entering data that already exists, and no receipts lost between the hotel lobby and the submission deadline.

  1. Real-time visibility. Of everything.

On a single platform, finance teams get a single, real-time view of company spend, rather than a version stitched together from three different exports. Every booking, card transaction, expense, and invoice sits in one place, consolidated across entities. It’s audit-ready from day one and month-end is no longer the weeks-long nightmare it’s been under a fragmented system.

Fragmented travel and spend tools vs. one travel and spend platform

Fragmented tools

One platform 

Policy enforcement

✗ Checked after the fact

✓ Enforced before money moves

Trip-to-expense flow

✗ Manual re-entry, copy-paste

✓ Booking auto-creates the expense

Receipt matching

✗ Manual matching, risk of errors

✓ AI-matched receipts, no manual entry

Spend visibility

✗ Stitched across dashboards

✓ Single real-time view

Per diem calculation

✗ Blanket national rate, manual

✓ Location-aware, auto-calculated per trip

Month-end close

✗ Days of reconciliation

✓ Up to 90% faster compliance checks

Vendor overhead

✗ Multiple contracts, multiple integrations

✓ One platform, one integration, one invoice

Month-end made easier

For most finance teams, month-end close is still a long, drawn-out exercise. Countless hours are wasted chasing missing receipts, reconciling travel spend against card statements, manually re-coding expenses, and exporting from one system and importing into another.

With Perk, most of that work happens automatically. Expenses are reconciled as they're submitted. Policies are enforced before spend is committed. Anomalies are flagged for review, while everything else moves through without manual intervention. 

Perk customers have reported up to 90% faster compliance checks and savings in excess of 80% compared to their previous, fragmented processes.

750hrs saved for real work 
Operating 32 locations across 12 countries, DO&CO is one of the world’s largest catering and hospitality companies. If you’ve eaten in the lounge at JFK, LAX or Heathrow, or flown BA, KLM or Delta, then you’ll have experienced their catering.Before Perk, the finance team at DO&CO was struggling to get visibility across multiple tools and spreadsheets, and teams were wasting hours in clunky out-of-date tools.With Perk, the team has saved more than 750hrs in shadow work and seen a 5.5X return on investment. Read DO&CO’s story

What a single platform looks like for your team

Managing travel, expenses, and cards on one platform is not just a finance team play. It benefits the whole company.

For finance:

  • Full control with policies applied before money is committed, not after it's spent

  • Real-time visibility across every entity, not just at month-end

  • Audit-ready data, correctly coded, without the manual cleanup

  • One ERP integration, not three

For travel managers:

  • Policy gaps between your booking tool and your expense tool disappear

  • Fewer approval questions because the AI handles it

  • Less time firefighting, more time on programs that matter

For travelers:

  • Book, pay, submit  in one app. No wasted hours managing multiple tools.

  • Receipts matched automatically, so there are no lost receipts or missing expenses

See your returns from travel and spend Calculate your savings and ROI with our calculator and see what bringing travel and spend together and deliver for you

The intelligent platform for travel and spend

The shift to a single platform isn't a new idea. It’s been happening for years across the company. But in travel and spend, the reality is that the technology was never there before. Instead it was partly achieved by integrating separate platforms and trying to get the patchwork to stitch together as best they could.

Perk was built for this. Not as a travel tool with an expense add-on, or an expense platform with a fancy integration. 

It’s been built as a single platform where travel bookings, company cards, and expense submissions share the same policy layer, the same reporting, and the same data.

For our 12,000+ customers, that means one place to control spend, one source of truth at month-end, and measurable time back for their teams. DO&CO saved 750 hours. Stadler increased efficiency by 3.5X. And On Running reduced their costs by 79%. That's what one platform looks like in practice.

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See one platform in action. Book a demo to see how bringing travel and spend together on Perk can work for you.

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